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Setting up Outlook to Connect Directly to a Shared Mailbox

If you are launching Outlook for the first time on a PC, you will be prompted to set up an e-mail account. If you are not prompted with the account setup wizard, you can configure Email Accounts using the "Mail" applet, which is accessible from the Control Panel.

Instructions

  1. Access the "Add E-mail Accounts..." wizard from Outlook or by clicking on the "E-mail Accounts..." button from the Mail Applet in the Control Panel. Optionally, you may create a new Outlook profile from within the Mail Applet for the purpose of configuring Outlook to connect to a shared mailbox.
  2. Click the "Manually configure server settings or additional server types" checkbox in the lower-left corner of the wizard and click "Next>".

    Advanced Tab

  3. Click the "Microsoft Exchange" radio button and click "Next >".
  4. Enter "exchange.colostate.edu" as the Exchange Server and the name of the shared mailbox as the User Name when prompted and click "Next>". Refer to example below:

    Advanced Tab

  5. Click "Finish" to complete the wizard. Outlook (or a profile available to Outlook) is now configured to connect directly to the shared mailbox.