Quicklinks
CSU's Central Exchange Service
help.mail.colostate.edu is the primary resource for faculty and staff to find information regarding the Exchange system. If you have questions regarding the Exchange system or if you are looking for information not listed here, please contact exchangehelp@colostate.edu
News, Announcements, and Updates
11/15/2009 - Scheduled Maintenance Complete: The scheduled maintenance for Central Exchange was completed shortly before midnight on Saturday, November 14. Central Exchange was unavailable on November 14th from approximately 10:00PM to 11:55PM.
11/9/2009 - Scheduled Downtime for Central Exchange on Saturday, November 14 from 10:00PM - 1:00AM: Central Exchange will be down for maintenance on Saturday, November 14 from 10:00PM - 1:00AM. This scheduled downtime affects all access methods for Exchange mailboxes including via Outlook, Outlook Web Access, Blackberry, and mobile devices.
9/2/2009 - Delivery Problem to MSN, Live, and Hotmail Accounts has been RESOLVED: As of 10:30am on 9/2/2009, users should no longer be experiencing problems when sending e-mail to addresses ending with @msn.com, @live.com, and @hotmail.com. Note that as a result of the change implemented, e-mail sent from Central Exchange will now pass through the university's anti-spam servers before being delivered to the intended destination.
8/6/2009 - Palm Pre Phones Not Playing WAV File Attachments: Users with Plam Pre phones are reporting having problems playing WAV files attached to email messages. This prevents people from listening to voicemail via e-mail from their phones. Early indications point to this being known issue with the Plam Pre. We are working with Sprint and Palm to get official guidance on this problem. As a workaround, users can access their voice mail by dialing 491-5500.
3/30/2009 - Outlook 2007 February 2009 Cumulative Update: Microsoft has released the February 2009 Cumulative Update for Outlook 2007 SP1. The cumulative update provides for a number of performance and reliability improvements, which are described in greater detail at http://support.microsoft.com/?id=968009. Links to download the cumulative update are located under the Update Information heading in the introduction section of the page.
