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Office 365 and Central Exchange Services at CSU

help.mail.colostate.edu is the primary resource for faculty and staff to find information regarding Exchange and Office 365 services. If you have questions or if you are looking for information not listed here, please contact the CSU Central IT Help Desk at help@colostate.edu.


News, Announcements, and Updates

7/17/20 - Audio Conferencing for Microsoft Teams: ACNS rolled out new licensing for faculty and staff that included Audio Conferencing for Teams. Audio conferencing allows meeting organizers to create Teams meetings where attendees can join using a dial in option. Refer to Audio Conferencing for Microsoft Teams for more information.

6/25/20 - Update to Office 365 Licensing: ACNS is updating Office 365 licensing process and licenses - please refer to messaging posted to the CSU Subnet Managers Microsoft Team for current status.

5/7/20 - Transition from Office DBA to Office Device Based Subscription: Office Device Based Activation has been deprecated by Microsoft and is being replaced by Office 365 ProPlus Device-based Subscription. New activations using DBA will no longer be allowed after May 31, 2020. Please refer to Office 365 Device Based Subscription for more information about transitioning to DBS.

4/2/20 - Live Events in Teams: Please refer to Microsoft Teams - Live Events for updated information about organizing and hosting Live Events in Teams.

3/26/20 - Editing Office Docs inside Microsoft Teams: Microsoft today announced that due to the rapid growth in Teams usage, they are temporarily adding an extra step in order to edit a document inside teams. Now, when opening a document you'll enter 'view' mode. In order to edit the document, users need to click on the options in the top right of the white bar above the document content and select "Open in Browser" or (for users with Office for Windows installed on their device) "Open in Desktop App". This will open the document in Office in a separate window from Teams and allow the user to make changes.

3/6/20 - Microsoft Teams Information: Microsoft Teams can be an important communication option as the university and departments develop plans in response to COVID-19. Please refer to Microsoft Teams for information about Teams at CSU and links to onboarding and training materials. Departmental Resource Coordinators are able to create Microsoft Teams for your area.

10/18/2019 - Advanced Threat Protection (ATP) for Office 365 Email: On Monday, October 21, ACNS will enable ATP services to provide improved security and scanning of e-mail and attachments. More information about the service and what to expect are available at Advanced Threat Protection (ATP) for Email.

9/24/2019 - Teams Options for Appearing in the GAL: Microsoft Teams created between 7/11/19-9/17/19 were set to be hidden from the Global Address List (GAL) and Outlook clients - the intended functionality was that Teams would appear in the GAL by default. The create and modify Teams forms now provide an option for Resource Coordinators to set the desired setting on a per Team basis.