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- Octel to Exchange Overview
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- Update a Stored Exchange Password on a Mobile Device
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CSU's Central Exchange Service
help.mail.colostate.edu is the primary resource for faculty and staff to find information regarding the Exchange system. If you have questions regarding the Exchange system or if you are looking for information not listed here, please contact exchangehelp@colostate.edu
News, Announcements, and Updates
10/27/2012 - Scheduled Maintenance COMPLETE: The scheduled maintenance for Central Exchange was successfully completed.
10/26/2012 - Scheduled Maintenance for Central Exchange - Friday, October 26 - 9:00 p.m. - 2:00 a.m.: During the maintenance window, we will be installing Update Rollup 4 on the Exchange Servers. Exchange should remain online throughout the maintenance window but some e-mail clients may require a restart to reconnect to Exchange as servers are rebooted.
9/26/2012 - Outlook Cached Mode Recommendation: As was recently mentioned at a CSU Subnet Managers meeting, we are recommending that whenever possible, people run Microsoft Outlook in cached mode. Cached mode allows Outlook to continue to function (without pop-ups or "hanging") in instances where connectivity to the Exchange Servers is temporarily lost due to network problems or heavy load. It also decreases the load on the Exchange servers themselves. The only exception to that recommendation would be for people who access a large number of shared calendars or in instances where cached mode has been turned off as a step to troubleshoot.
7/3/2012 - Scheduled Maintenance: In preparation for work that will be performed at our secondary data center on Thursday, we will be shifting Exchange resources to our primary datacenter Tuesday (7/3) night. This work will potentially cause some Outlook clients to lose Exchange connectivity. Should that happen, restarting Outlook should resolve the issue.
3/14/2012 - Scheduled Maintenance COMPLETE : Exchange 2010 Service Pack 2 was successfully installed on Central Exchange servers during the planned maintenance window on 3/14. Exchange was available throughout the maintenance period, but some e-mail clients may require a restart to reconnect to Exchange. Also, mobile devices may have prompted users with a message stating something along the lines of Your Exchange server requires that you enable security to continue synchronizing. Do you want to continue?". If prompted, it is safe for users to click "OK".
3/8/2012 - Scheduled Maintenance for Central Exchange - Wednesday, March 14 - 8:00 p.m. - 2:00 a.m.: During the maintenance window, we will be installing Exchange 2010 Service Pack 2. Exchange should remain online throughout the maintenance window but some e-mail clients may require a restart to reconnect to Exchange as servers are rebooted. Mobile devices may prompt users with a message stating Your Exchange server requires that you enable security to continue synchronizing. Do you want to continue?" - or something similar, depending on the phone and carrier. If prompted, it is safe for users to click "OK".
