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CSU's Central Exchange Service

help.mail.colostate.edu is the primary resource for faculty and staff to find information regarding the Exchange system. If you have questions regarding the Exchange system or if you are looking for information not listed here, please contact exchangehelp@colostate.edu


News, Announcements, and Updates

12/31/2013 - Exchange Calendaring Best Practices Posted: Refer to the Exchange Calendaring Best Practices post for recommendations regarding use of Exchange calendaring from Outlook, mobile devices, etc.

10/31/2013 - Outlook for Mac 2011 Best Practices: Please refer to the Outlook for Mac 2011 Best Practices post for new recommendations regarding the use of Outlook 2011. Specifically, it is recommended that no more than 5,000 items be stored in any given folder when using Outlook for Mac 2011 to access Exchange.

10/12/2013 - Scheduled Maintenance for Central Exchange - COMPLETE: Exchange 2010 Service Pack 3 was successfully installed on Central Exchange servers during the planned maintenance window on 10/12. Exchange was available throughout the maintenance period, but some e-mail clients may require a restart to reconnect to Exchange. Also, mobile devices may have prompted users with a message stating something along the lines of Your Exchange server requires that you enable security to continue synchronizing. Do you want to continue?". If prompted, it is safe for users to click "OK". Alternatively, users can remove and re-add their Exchange account on their mobile device.

10/10/2013 - Scheduled Maintenance for Central Exchange - Saturday, October 12, 12:00pm-Midnight: During the maintenance window, we will install Exchange 2010 SP3. Exchange services will be available throughout the day but some mobile devices may display a prompt to accept a security or management policy as a result. When/if a user is presented with the prompt, it is recommended to click Ok/Accept/Activate. If users prefer not to accept that message, they can remove and re-add their Exchange account on their mobile device after the maintenance is complete.

8/22/2013 - Scheduled Maintenance for Central Exchange - Thursday, August 22: Additional Front End Exchange servers were installed on the evening of Thursday, August 22 starting at 9:00pm. The installation did not impact Exchange services but some mobile devices may display a prompt to accept a security or management policy as a result. When/if a user is presented with the prompt, it is recommended to click Ok/Accept/Activate.