Skip to main content

help.mail.colostate.edu logo

CSU Logo - click to visit the CSU homepage


Microsoft Teams

Microsoft Teams offer a chat-based group workspace within Office 365 that includes tools and content targeted for groups of users wanting to collaborate. Microsoft Teams can be created by Departmental Resource Coordinators using the Resource Coordinator Tools. When a Team is created, a resource coordinator can specify the owner of the Team. Using the Office 365 Portal or the Microsoft Teams client, Team owners can add additional owners, manage the membership of the Team, add channels and content, and set options for the Team, such as setting it to be public or private team.

Introduction to Microsoft Teams


Microsoft Teams Training

Self-paced training for Microsoft Teams is available using CSU's partnership with the Poudre River Public Library District (PRPLD). After you've completed the steps to sign up with PRPLD using your RamCard, you can access Lynda.com using the link presented at the Poudre River Public Library District web site.


Microsoft Team FAQs

Who can create Microsoft Teams?

Microsoft Teams can be created by departmental Resource Coordinators. A resource coordinator can set any user as the owner when a Microsoft Team is created. Team owners can then manage settings for the Team and add content using the Office 365 Portal or the Microsoft Teams client.

Note for Microsoft Team Owners: Do NOT use the Office 365 portal or Teams client to change the Team name (automated processes will set it back to the original name) or to delete the Team (automated processes will automatically recreate a new Team of the same name from scratch). If a Team needs to be removed, it can be deleted using the "Delete Microsoft Team" tool in the Resource Coordinator Tools.

How can users access a Microsoft Team?

Teams are accessible using any of the methods listed below:

  • Office 365 Portal: From the Office 365 Portal, click the "waffle" icon (top-left), click "All apps" link if the "Teams" icon isn't visible, click "Teams".
  • Teams Client: Microsoft Teams clients are available for Windows, Mac, iOS, and Android. Once installed, you'll need to login with your username in the format of ename@colostate.edu along with your eID password.
  • Teams URL: Microsoft Teams can be accessed directly at https://teams.microsoft.com.

Can the content of a deleted Microsoft Team be recovered?

Tools are available to Office 365 Admins to recover deleted Microsoft Teams. Please contact the Central IT Help Desk (help@colostate.edu or 970-491-7276) if you need to recover a deleted Microsoft Team, and the issue will be escalated to ACNS for next steps.

What is the difference between a "public" vs "private" Microsoft Team?

Private teams can only be joined if a team owner adds a user to the Team. Also, private Teams will not appear in a user's teams gallery/list unless the user is a member of the Team. Public teams are visible to everyone from the teams gallery, and any CSU user can join the Team without getting approval from a team owner.

Team owners can change the privacy settings for a Team by navigating to the Microsoft Team in the Office 365 Portal > Clicking the "Edit team" option (via the "..." icon) > and Modifying the "Privacy" setting via the presented dropdown list.

Can e-mail be sent to a Microsoft Team?

Teams are listed in the Global Address List and e-mail can be directed at a Microsoft team. E-mail sent to a Microsoft Team is viewable in the Team mailbox, which is accessible from the Office 365 Portal (listed under Groups in the Outlook/mail view) or under the "Groups" sub-heading in click-to-run versions of Office/Outlook. Optionally, you can use the steps at Configure E-mail sent to a Microsoft Team listed in the GAL to Deliver to Team Members so that e-mail sent to the group mailbox is forwarded to team members.

You can also directly send e-mail to a channel within a Microsoft Team using the steps noted at Reduce Email with Microsoft Teams. Step-by-step instructions are detailed under the subheading "How do I send an email to the channel?" on the link provided.

Can an Office 365 Group be converted to a Microsoft Team?

If your area had previously created an Office 365 Group and would like to convert the O365 Group to a Microsoft Team, we are now supporting that conversion. Please e-mail windows@colostate.edu for more information or if you have a group you're ready to transition to a team.

Please refer to Microsoft Teams and Channels for additional FAQs and information regarding Microsoft Teams.