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Create a New Profile for Outlook (Windows PC)

Follow these steps to manually create a new Outlook profile.


  1. Go to Start, then Control Panel, click User Accounts, then click Mail. Note that this is sometimes labeled as Mail (32-bit) as in the picture below.
    Go to Start, Control Panel, User Accounts, Mail

  2. Click the Show Profiles button in the Mail Setup windows.
    Click Show Profiles

  3. Click the Add button.
    Click Add

  4. Enter a name for this profile of your choosing when prompted - it's a good idea to enter something distinctive here, such as your first name and today's date. Click OK.
  5. If it is not filled in automatically, enter your name as Last,First and e-mail address as on the "Add New E-mail Account" form. You do not need to enter a password at this point - after entering your name and e-mail address, click Next.
    Enter your name and e-mail address

  6. Outlook will attempt to auto-configure your Exchange settings using the information you provided. If prompted for a User name and Password, enter your ename as in the User name field and your eID password in the Password field. After Outlook is set up, you will see a message indicating the account was successfully configured. Click "Finish" to complete the wizard.
    Complete the wizard

  7. If you have multiple profiles configured in Outlook, you may choose to click the Prompt for profile to be used option to be asked which profile you would like to use each time you open Outlook.
    Prompt for Profile

Each time you start Outlook you will be asked to enter your User name and Password to authenticate your mailbox. Enter your eName as in the User name field and your eID password in the Password field.