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Configure an Android Device to connect to Office 365 Exchange

Due to variations in different Android OS devices and versions, the instructions below may not exactly match the configuration experience on your own Android phone or tablet. If you have questions or would like assistance with your specific device, please contact your departmental or college IT support staff or contact the Central Helpdesk at (970)491-7276 or help@colostate.edu.

  1. Navigate to the Settings menu for your device.
  2. Click on Menu > Settings > Accounts.
  3. If you had previously configured a connection to CSU Exchange or Office 365, remove that account from your device.
  4. Click "Add Account" and select Microsoft Exchange (Active sync)
  5. When prompted, enter the following information:
    • Email address: First.Last@colostate.edu
    • Password: Enter your eID password
    • Click Next
    • Change domain\username to: ename@colostate.edu
    • Change exchange server to: outlook.office365.com
    • Make sure that the "SSL encrypted connection" check box is checked
  6. If the above information is accepted, you should be presented with an options page that will allow you to select which items from your mailbox that you would like to sync with your device (Messages, Calendar and Contacts). The options you select on this page are entirely up to you.
  7. Click Next
  8. Provide a name for this account if desired. Default name is first.last@colostate.edu
  9. Click Next
  10. At this point your device should be configured to access Office 365 Exchange, and it should begin downloading the contents of your mailbox.
  11. Optional: Some Android OS versions may need to disable "power saving mode"

In cases where the native Exchange e-mail client on an Android device is unable to sync with Exchange or is not providing reliable results, the Outlook for Android application may be an alternative solution.

Instructions provided by Microsoft for configuring Android devices for Office 365 Exchange are also available at Setup Office 365 Email on Your Android.