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Setting up Forwarding using Office 365

IMPORTANT: Forwarding options are available in Office 365 using the steps below. Please note that some 3rd party e-mail providers have policies in place that prevent the delivery of forwarded e-mail and likewise it is not recommended that users configure automatic forwarding of e-mail from Office 365 - refer to for more information. If you opt to configure forwarding, you should consider checking the option to "Keep a copy of forwarded messages", which will keep a copy of e-mail sent to you in your Office 365 mailbox and also forward it to the specified address.

Set Forwarding in Office 365 using the Office 365 Portal

  1. Using a web browser, go to
  2. Log in to the portal using the Office 365 username and password for the account in the form of
  3. On the landing page, click the "Outlook" tile or select "Outlook" from the icons that appear when you click the grid icon in the top-left corner.
  4. Click the Gear icon (top right) and select "View all Outlook settings" towards the bottom of Settings menu.
  5. From the Options menu on the left, click "Mail" and then "Forwarding".
  6. To enable forwarding, select the "Enable Forwarding" check box. (To turn off automatic forwarding, uncheck "Enable Forwarding" and click "Save").
  7. Add the e-mail address that you wish to forward your e-mails to in the text box.
  8. (Recommended) Check the option to keep a copy of forwarded messages in your Office 365 mailbox.
  9. Click "Save"