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Setting up Forwarding using Office 365

IMPORTANT: Forwarding options are available in Office 365 using the steps below. Please note that some 3rd party e-mail providers have policies in place that prevent the delivery of forwarded e-mail and likewise it is not recommended that users configure automatic forwarding of e-mail from Office 365 - refer to for more information. If you opt to configure forwarding, you should consider checking the option to "Keep a copy of forwarded messages", which will keep a copy of e-mail sent to you in your Office 365 mailbox and also forward it to the specified address.

Set Forwarding in Office 365 using the Office 365 Portal

  1. Using a web browser, go to
  2. Login to the portal using the Office 365 username and password for the account in the form of
  3. On the landing page, click the "Mail" tile or select "Mail" from the icons that appear when you click the grid icon in the top-left corner.
  4. Click the Gear icon (top right) and select "Mail" under the "Your app settings" subheading.
  5. From the Options menu on the left, click "Forwarding" listed under the "Mail" > "Accounts".
  6. To enable forwarding, select the "Start Forwarding" radio button and proceed to the next step. To turn off automatic forwarding, select the "Stop Forwarding" radio button and click "Save".
  7. Add the e-mail address that you wish to forward your e-mails to in the text box.
  8. (Recommended) Check the option to keep a copy of forwarded messages in your Office 365 mailbox.
  9. Click "Save"