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Setting Inbox Rules using Office 365

Office 365 allows users to set Inbox rules that perform an action (ex: forward an e-mail or move e-mail to a folder) applied against e-mails meeting a specified criteria. The instructions below detail the steps to set or edit Inbox rules using the Office 365 Portal. Note that if you are using Inbox Rules to forward e-mail that some 3rd party e-mail providers (notably Yahoo and AOL) have policies in place that prevent the delivery of forwarded e-mail and it is not recommended to configure automatic forwarding of e-mail from Office 365. If you opt to configure forwarding, you should consider keeping a copy of forwarded messages in your Office 365 mailbox for your reference.

Set or Edit Inbox Rules in Office 365 using the Office 365 Portal

  1. Using a web browser, go to
  2. Log in to the portal using the Office 365 username and password for the account in the form of
  3. On the landing page, click the "Outlook" tile or select "Outlook" from the icons that appear when you click the grid icon in the top-left corner.
  4. Click the Gear icon (top right) and select "View all Outlook settings".
  5. From the Options menu, click "Mail" > "Rules".
  6. Existing rules are listed. To edit settings of a rule, click the edit button next to the rule.
  7. To create a new rule, click "Add new rule".
  8. Configure the new inbox rule by giving the rule a descriptive name, selecting criteria used to apply the rule, and the action to take.
  9. When finished, click "OK" to save the rule.