help.mail.colostate.edu logo

CSU Logo - click to visit the CSU homepage


Setting Inbox Rules using Office 365

Office 365 allows users to set Inbox rules that perform an action (ex: forward an e-mail or move e-mail to a folder) applied against e-mails meeting a specified criteria. The instructions below detail the steps to set or edit Inbox rules using the Office 365 Portal. Note that if you are using Inbox Rules to forward e-mail that some 3rd party e-mail providers (notably Yahoo and AOL) have policies in place that prevent the delivery of forwarded e-mail and it is not recommended to configure automatic forwarding of e-mail from Office 365. If you opt to configure forwarding, you should consider keeping a copy of forwarded messages in your Office 365 mailbox for your reference.



Set or Edit Inbox Rules in Office 365 using the Office 365 Portal

  1. Using a web browser, go to https://portal.office.com
  2. Login to the portal using the Office 365 username and password for the account in the form of username@colostate.edu
  3. On the landing page, click the "Mail" tile or select "Mail" from the icons that appear when you click the grid icon in the top-left corner.
  4. Click the Gear icon (top right) and select "Mail" under the "My app settings" subheading.
  5. From the Options menu, click "Inbox and sweep rules".
  6. Any existing rules are listed in the Inbox Rules window. To edit the settings of a rule, click the rule to edit and then click the "Pen" icon.

    Edit rules icon

  7. To create a new rule, click on the "Plus" icon.

    Add a new rule icon

  8. Configure the new inbox rule by giving the rule a descriptive name, selecting criteria used to apply the rule, and the action to take.
  9. When finished, click "OK" to save the rule.