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Configure an iPhone or iPad to connect to Office 365 Exchange

The steps below can be used to configure your iPhone or iPad to connect to Office 365 Exchange e-mail.

  1. Go to "Settings". If you had previously configured a connection to CSU Exchange or Office 365, remove that account from your device and then choose "New Account".
  2. On the screen that appears with common email account choices, select "Exchange".
  3. Selecting Exchange gives a single configuration page, which asks for the following information. The format of the entries you should enter are included after each:
    • Email address: (or for secondary eIDs)
    • Password: Enter your eID password
    • Description: Office 365
  4. Click "Next".
  5. If prompted to enter additional settings, enter the information below that did not auto-populate.
    • Email: (or for secondary eIDs)
    • Server:
    • Domain: Leave blank
    • Username:
    • Password: Your eID Password
    • Description: Office 365
  6. Click "Next" and the device should verify the settings you entered and present a new screen with on/off toggles for syncing e-mail, contacts, and calendar.
  7. Select desired options and click "Save"
  8. Restart (power cycle) your iPhone or iPad.

More information about configuring an iPhone or iPad with Office 365 is available at Set up e-mail on Apple iPhone, iPad, and iPod Touch.