Skip to main content

help.mail.colostate.edu logo

CSU Logo - click to visit the CSU homepage

Setting Inbox Rules using Office 365

Office 365 allows users to set Inbox rules that perform an action (ex: forward an e-mail or move e-mail to a folder) applied against e-mails meeting a specified criteria. The instructions below detail the steps to set or edit Inbox rules using the Office 365 Portal. Note that if you are using Inbox Rules to forward e-mail that some 3rd party e-mail providers (notably Yahoo and AOL) have policies in place that prevent the delivery of forwarded e-mail and it is not recommended to configure automatic forwarding of e-mail from Office 365. If you opt to configure forwarding, you should consider keeping a copy of forwarded messages in your Office 365 mailbox for your reference.



Set or Edit Inbox Rules in Office 365 using the Office 365 Portal

  1. Using a web browser, go to https://portal.office.com
  2. Log in to the portal using the Office 365 username and password for the account in the form of username@colostate.edu
  3. On the landing page, click the "Outlook" tile or select "Outlook" from the icons that appear when you click the grid icon in the top-left corner.
  4. Click the Gear icon (top right) and select "View all Outlook settings".
  5. From the Options menu, click "Mail" > "Rules".
  6. Existing rules are listed. To edit settings of a rule, click the edit button next to the rule.
  7. To create a new rule, click "Add new rule".
  8. Configure the new inbox rule by giving the rule a descriptive name, selecting criteria used to apply the rule, and the action to take.
  9. When finished, click "OK" to save the rule.